Steel Security Door Systems - Imaj (UK) Steel Doors Ltd

General Terms and conditions

The Company means IMAJ UK STEEL DOORS LTD

Timescale
Any anticipated delivery dates stated by the Company are approximate only and not of contractual affect. Company shall be under no liability in respect of premature or late delivery howsoever caused. Order made means; once survey done and deposit received

Data Protection Act 1988
In order to carry out your instructions we will be processing data about you, and we shall assume that you consent to us doing that in whatever manner is necessary and appropriate to enable these instructions to be actioned.

Your responsibility
As the owner/contractor/appointed official of the premises, you are responsible for ensuring that you give the full information made available to landlord, as and when required, all relevant records and related information. While we carry on our work and measurement, there are some temporary damages involves the time between taking measure and fitting the door.
As Landlord you are liable to inform your builder any details received, if the Company sends any measurements or picture(s). Company is not responsible either communications between other parties or measurements changes made by other parties

Scope and limitation of our support
The door(s) supplied & fitted by the Company is warranted for (1) years product guarantee against product fault from the date of purchase. If the product faulty during warranty period, we undertake to repair or replace any parts found to be faulty, except where the defect is due to misuse, neglect or damage. The customer is not allowed to contract any repair work to third party. Modification or alteration will drop the Company’s obligation to the Customer. The Company will not be responsible for any expenses whatsoever other than repairing or replacing defective product.

Fitters are not permitted to remove Telephone, TV wires or any other electrical apparatus, any such wires or apparatus must be the responsibility of the customer.

For safety reason, fitters are not allowed to remove or install products other than those specified on the contract and survey

This warranty is not transferable

Applicable law
This engagement letter shall be governed by, and construed in accordance with, English law. The Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the engagement letter and any matter arising from it. Each party irrevocably waives any right it may have to object to an action being brought in those Courts, to claim that the action has been has been brought in an inconvenient forum, or to claim that those Courts do not have jurisdiction.

Complaints procedures
We aim to provide with a fully satisfactory service .We undertake to look into any complaints promptly and do what we can to resolve the position.

Fee terms
Imaj (UK) Steel Doors Ltd. fees are based on:

The estimated value involved to complete the work
The complexity and value of the instruction
The level of extra work you require
The urgency of the instruction

Advance Payment
We will require advance payment towards price and expenses 50% of estimated invoice rate. We reserve the right to stop order (or not to commence order) until this payment is received. This payment is not refundable.

Payment
We require payment of invoices between the order date and given fitting date (unless otherwise expressed on page 1 of this document under “Details”), failing or any cancelled payment means through credit cards and checks interest 10% base rate. Interest shall run from the date of invoice until the date of payment.

We reserve the right to refuse complete the work until all invoices are fully paid by you.

If the buyer fails to take delivery of goods tendered the Company shall be entitle to immediate payment in full for such goods.

Any payment due to the company during/after warranty period. Company shall object to provide any service during / after warranty period
Until fully paid product remains property of The Company

Limit on Fees and Expenses
We will set a limit (10% higher than invoiced rate) on the amount of charges/expenses, which may be incurred during our fitting. Customer accepts the occurred payment, (unless otherwise expressed on page 1 of this document under “Details”)

Fees

There are circumstances, where the customer can not appear in appointment time and date to make premises available to us completing our work. If customers do not inform us in 24 hours in advance, customer is liable to pay occurring expenses.
the Company will charge for the survey

Cancellation
Custom made products will not be cancelled . The Company has to charge to The Customer accuring expenses

Changes

The Company reserves the right to affect design and specification changes as technical developments may occur without prior notice.

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Special Offers

Single Security Doors, with fantastic finishes to choose from £1350+VAT. Custom made to your house, flat, office or where security needed.